Back to "Online store"
When creating your web store, you'll probably wonder whether the confirmation e-mails sent out from your store are up to your expectations. Whenever customers place an order, they receive the invoice with a notification to their e-mail. If they make a payment, they also receive an e-mail.
To see the previews of e-mails, go to Store
and choose the E-mails
This PDF invoice will be sent to the customer if they choose Offline invoice
as the payment method. The invoice is attached to the e-mail.
On this invoice, the customer can see their own information, the order number, order details and also the information of the web-store.
The invoice notification is the e-mail that will be sent to the customer when they buy something from the web store and choose Offline invoice
as the payment choice. This is the e-mail that has the aforementioned invoice attached to it.
From this notification, the customer can see an information e-mail to which they can send questions about the invoice. They can also find details of the order, payment information and shipment information.
The payment notification is sent to the customer once they have made a successful payment via a payment gateway. After that, the gateway sends a notification to the system about the status of the payment and automatically marks it as paid.
In addition to the order details and the information e-mail, the customer can also see their own information.
PDF invoice payment notification
This notification is sent out when the store owner makes the order payment status to Paid
In addition to the order details, the PDF invoice payment notification shows the customer their own information as well.
Customized e-mail notifications
Presently you cannot change the e-mails on your own, but feel free to contact our customer support at email@example.com
. Customizing the e-mails is a paid development and the fee depends on the complexity and capacity of the changes.