Resetting your password

What to do when you need to change your password or even worse, what happens if you forget your password? No worries, there is always a solution!

Changing your password

There are two different ways to access the page where you can change your password.

  1. Log in to your Voog site, select Dashboard from the menu and click on the round icon that's after your name. From there, click on 'My profile'. 
  2. Clicking on 'My profile' in the dashboard
    Click on 'Change' next to 'Password' at the bottom of the menu.

Clicking on 'Change' to change the password under profile settings

Resetting your password

Clicking 'Forgot?' in the login screen

If you can't sign in with the password that you've previously chosen, please re-check if you're really typing it correctly. In case you copy-pasted it, make sure any extra spaces or characters aren't included by accident. If that still doesn't work, click the 'Forgot?' link of the sign-in view. That is visible only after entering your e-mail address.

If solutions from above aren't working

If you've tried all of the solutions above and you're still not having any luck with logging in, get in touch with us at support@voog.com. Don't forget to add the name of your website and the e-mail address that you've signed up to with (in case you're e-mailing us from another address).

Note that all sites tied to one email share the same password. Access all your sites by clicking 'Dashboard' in the bottom left corner.

Highlighted dashboard button on the menu bar in the bottom left corner