Support

Back to "Online store"

How to add an online store to your website?

Here is a simple step-by-step guide to set up your first online store.


Adding online store functionality to your website

All our subscriptions (including the 30-day Trial) support e-commerce on your site, so - building an online store has never been easier. Just click on the plus sign and add a 'Buy button' to your site, modify the settings and you're ready.

Setting up the online store

If you have access to the online store functionality you could easily start the set up from Store > Settings.

In the Settings view you need to add your company details and you can set up as many shipping methods as you like.

You can also set your store's VAT percentage. Note, that in order to use decimal places, a full stop character must be used, i.e. 20.5 and there is no need to add percentage character in the field.

NB! Make sure you have filled all mandatory fields in your store settings page. Otherwise the online store function will not be enabled.


We have added the a line for Terms & refund policy URL — in order to avoid any trouble we highly recommend adding a link to the Terms & refund policy URL there. The easiest way to do that would be creating another common page, writing down the terms, then hide that page from menu and paste the link on the created page to the store settings. See our guide about creating 'Terms & refund policy' page and links here.

Adding 'Buy button'

Once you have filled all the mandatory blanks in the store settings, you can start adding the buy buttons on your website. Buy button works like any other content area in Voog. Just click on the plus sign wherever you wish to place the button and form the popover menu of content areas select 'Buy button'.

Now, if the buy button is in the place, all you have to do is to add the product details and start selling.

Payment methods

The default payment method in our online store is paying with offline invoice. However, you can easily add various service providers like Makecommerce (Baltics, Finland, worldwide) and PayPal (worldwide), which make collecting money even more convenient for you. More precise information about different payment service providers is available here.

Reports

Sales reports are valuable for every shop owner. Upon opening the Reports tab, you can view sales by month and year as well as Voog’s transaction fees. By clicking on a month, you can view the sales during that period and the income from each separate order. These orders may be filtered by date, sum and transaction fees by clicking on Filter. Clicking an order opens the order’s details.

The transaction fee (3% of sales) applies to stores on the Standard or Plus plans — the Premium plan is exempt from transaction fees. We send out an invoice for transaction fees once above the 30 € threshold. Value-added tax is added to the transaction fees. The invoice is sent out once per month.

Reports are updated daily and they are based on orders marked as Paid.